Hear me out. A service technician is simply a blue collar scientist.
Steps of the Scientific Method
1. Ask a Question. *Why doesn't this whatchamacallit work right?*
2. Do Background Research. *Find out how the whatchamacallit is supposed to operate normally.* *Refer to previous experience and training.*
3. Construct a Hypothesis. *I think the thingamajg needs a reboot to fix the whatchamacallit.*
4. Test Your Hypothesis by Doing an Experiment. *Reboot the thingamajug.* *Test function of the whatchamacallit.*
5. Analyze Your Data and Draw a Conclusion. *Say to yourself, yup. I knew it.* *A reboot fixes almost everything.*
6. Communicate Your Results. *High-five a coworker.* *Post on social media.* *Send customer a bill.*
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